Home iOS A business user’s guide to Apple’s upgrade season

A business user’s guide to Apple’s upgrade season


We’ve hit that time of year when enterprise IT prepares to support teams as they upgrade all their Apple operating systems across smartphones, tablets, and Macs.

The need for a stress-free upgrade process is accompanied by refreshed demand for hardware upgrades, as new models of iPhones, iPads, the Apple Watch, and Macs appear. Are your employees prepared for the season? Is IT?

When do the new operating systems ship?

Apple will introduce its new iPhone 13 at a special event on Tuesday at 10 a.m. PT (1 p.m. ET). The new devices will likely be available for pre-order three days later, on Sept. 17, with the hardware expected to ship and arrive in retail stores on Sept. 24.

Apple will publish its new iOS 15/iPad OS 15 operating systems for iPhones and iPads at around the same time, usually just before the products ship. History is your guide: iOS 14 and iPad OS 14 were released on Sept. 16, 2020 with new iPads. The iPhones followed (along with the iOS 14.1 release) on Oct. 13. iOS 13 shipped Sept. 19, 2019, one day before the iPhone 11 reached stores.

Up next, I imagine macOS Monterey will ship in time to support Apple’s next anticipated Mac event in October.

IT should test the betas immediately

It is reasonable to anticipate that many employees will update (or want to update) their Apple devices when the operating systems ship. Hopefully, your IT department has been working with the beta versions of these installations (they are available here) to identify any potential problems or conflicts with your existing enterprise security protocols or systems. If not, then time is short, and they should expedite such research.

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