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Employee choice is critical to the WFH future

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Jamf says Apple’s devices are now in use across the world’s biggest and most valuable brands as the pace of change accelerates in response to COVID-19. I spoke with Jamf CEO Dean Hager about what’s going on.

Apple in the enterprise

Apple is seeing growth across all industries, though its trajectory is a little slower in the financial industry, field services and transportation, Hager said.

He observed that COVID-19 means that even those industries are now changing, however, as the ability to remain connected and productive now requires all workers to have the right technology.

Solutions from Jamf now run over 20 million Apple devices used across the enterprise. It now has more than 47,000 customers, including 24 of the 25 most valuable Forbes brands, 70% of the top 10 Fortune 500 companies, all 10 of the largest U.S. banks and every single one of the world’s 10 top universities.

You’ll also find Jamf helping to manage Apple deployments in hospitals, schools, government agencies, and more – and, in part driven by COVID-19, the pace of platform deployment is intensifying.

Surviving the pandemic

“COVID-19 forced many organizations to adapt to survive, but trends like remote work, distance learning and telehealth are here to stay,” Hager explained.

“In 2021, organizations will be focusing on how to build and work with technology partners to better support these trends to their end users for the long-term.”

The rush to support work from home early on in the pandemic was all about survival, with enterprises making the best decisions they could within very limited available time. As the pandemic continues, enterprises are growing to recognize the challenges of ensuring support in the long term.

“2021 is about building for the future,” said Hager. “Enterprise organizations need to focus on providing technology to employees ‘that just work’ — whether they are in the office, at home, or on the road. Employees working at home can’t walk down to IT for service.

“Simplicity has never been more important. Deploying technology to employees without IT touching it has never been more important. And building a zero-trust security posture for employees to access cloud resources has never been more important.

Copyright © 2021 IDG Communications, Inc.

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